High Cost of Turnover - White Paper

In this white paper, Raelynn Douglas draws on real-world healthcare leadership experience and Canadian data to expose the true financial and human cost of turnover - costs that are Infrequently measured, rarely owned, and often dismissed as “the cost of doing business.”

Using conservative estimates and a detailed Ontario case study, this paper shows how turnover quietly drains healthcare budgets, erodes continuity of care, and fuels a cycle of burnout and churn - all while remaining largely invisible in boardrooms and executive dashboards.

The paper makes a clear case for reframing retention as:

• A financial strategy
• A leadership responsibility
• An urgent priority that can be addressed immediately

Most importantly, it argues that meaningful change does not require massive new funding - it begins with awareness, better questions, shared accountability, and upstream leadership action.