The Billion Dollar Blindspot
The Billion Dollar Blindspot
The hidden financial and human cost of healthcare turnover.
Every year, healthcare organizations lose experienced staff at staggering cost - yet much of that cost remains invisible, fragmented, and normalized.
In The Billion Dollar Blindspot, Raelynn Douglas challenges healthcare leaders to rethink retention, workplace well-being, and workforce sustainability.
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We measure recruitment. We track vacancies.
But are we fully measuring the cost of losing valuable people?
Turnover impacts:
- financial performance
- workload
- morale
- continuity
- patient experience
- organizational culture
- leadership capacity
Yet many of these costs remain dispersed, buried and unmeasured across departments, budgets, and systems creating what Raelynn Douglas calls a “Billion Dollar Blindspot.”
Who Should Read This Book?
- Healthcare leaders
- Executives and decision-makers
- HR and workforce teams
- Managers and directors
- Policy leaders
- Educators
- Anyone concerned about the future of healthcare
Unlike many conversations focused only on recruitment or staffing shortages, The Billion Dollar Blindspot explores:
- the hidden financial impact of turnover
- leadership and workplace culture
- organizational sustainability
- workforce well-being
- retention strategies
- evaluation and Return on Investment (ROI)
- practical tools leaders can apply immediately
“Turnover is not simply an HR issue. It is an operational, financial, leadership, and system sustainability issue.”
The ideas explored in The Billion Dollar Blindspot build on Raelynn’s earlier white paper:
The High Cost of Turnover in Canada’s Healthcare System: A Financial and Leadership Blind Spot
The conversation about healthcare retention is changing.
Join the conversation.